GENERAL TERMS AND CONDITIONS OF SERVICE (B2B SaaS)

INTER‑SOFT

Last updated: January 2026

Article 1 – Legal Notices

The website accessible at https://www.inter-soft.com (the “Site”) is published by:

INTER‑SOFT, a simplified joint‑stock company (SAS),
registered under SIREN number 949 252 142,
with its registered office at 4 Rue de la Mégisserie, 12100 Millau, France,
represented by its legal representative, duly authorised.

Intra‑Community VAT number: FR77 949 252 142

The Site is self‑hosted by INTER‑SOFT on its own servers, operated within the European Union.

Publication Director: the legal representative of INTER‑SOFT.

Contact:
📧 info@inter-soft.com
📞 +33 6 19 08 57 45

Article 2 – Scope of Application

These General Terms and Conditions of Service (the “CGS”) govern the contractual relationship between INTER‑SOFT (the “Provider”) and any professional customer acting within the scope of its business activities (the “Client”) who subscribes to or uses the Provider’s services.

The CGS apply to all software, SaaS platforms, applications, tools, and related services, including ToolE (together, the “Services”).

Any use of the Services implies the full and unconditional acceptance of these CGS by the Client.

These CGS prevail over any contrary document issued by the Client, including its general purchasing conditions, unless expressly accepted in writing by INTER‑SOFT.

Article 3 – Description of Services

INTER‑SOFT provides:

SaaS software solutions,
software development and integration services,
data synchronization, automation, and related tools.

Each Service is described on the Site or in the applicable documentation. Descriptions, visuals, or examples are provided for illustrative purposes only and may evolve.

INTER‑SOFT reserves the right to modify or improve the Services, provided such changes do not materially reduce their essential functionality.

Article 4 – Access & Account Registration

Access to the Services requires:

full legal capacity;
professional use only;
creation of an account where applicable;
acceptance of these CGS.

The Client is responsible for:

the accuracy of provided information;
safeguarding login credentials;
all actions performed via its account.

Any unauthorized use must be reported immediately.
INTER‑SOFT may suspend or delete accounts containing false or misleading information.

Article 5 – Orders & Subscriptions

Subscriptions are placed online via the Site or through a written order form.

Once confirmed, an order is firm and final, unless otherwise agreed in writing.

Order confirmation is sent electronically and constitutes proof of the transaction.

Invoices are issued electronically.

Article 6 – Pricing & Payment

Prices are expressed in euros excluding taxes.

Subscriptions are billed monthly or annually, in advance, according to the selected plan.

INTER‑SOFT reserves the right to modify prices for future subscription periods. Price changes apply upon renewal, subject to prior notice.

In the event of late payment, INTER‑SOFT may:

suspend access to the Services;
apply late‑payment penalties under Article L.441‑10 of the French Commercial Code;
charge a fixed recovery fee of €40.

Article 7 – Payment Methods

Payments may be made by:

credit/debit card,
bank transfer,
other payment methods indicated on the Site.

The order is confirmed only after payment validation.

Article 8 – Provider’s Obligations

INTER‑SOFT is bound by an obligation of means.

It undertakes to use commercially reasonable efforts to:

ensure service availability,
maintain security,
correct reported incidents within reasonable timeframes.

Temporary interruptions may occur for maintenance, security, or technical reasons.

Article 9 – Client Obligations

The Client undertakes to:

comply with applicable laws and regulations;
use the Services fairly and lawfully;
not interfere with system integrity or security;
pay the agreed price.

The Client is solely responsible for the data it processes through the Services.

Article 10 – Complaints

Any complaint must be notified within 30 calendar days from discovery.

The parties will seek an amicable solution before any legal action.

Article 11 – Liability

INTER‑SOFT shall not be liable for:

indirect or consequential damages;
loss of profits, data, business, or reputation.

Total liability is capped at the amounts paid by the Client during the preceding 12 months, excluding taxes.

Nothing limits liability for fraud or gross negligence.

Article 12 – Intellectual Property

All software, content, trademarks, and documentation are the exclusive property of INTER‑SOFT or its licensors.

The Client is granted a non‑exclusive, non‑transferable, revocable license to use the Services for its internal business needs.

Any unauthorized reproduction or exploitation is prohibited.

Article 13 – Personal Data

Personal data processing is governed by the Privacy Policy, available on the Site and compliant with the GDPR.

When acting as a Data Processor, INTER‑SOFT processes data under customer instructions and applicable agreements.

Article 14 – Confidentiality

Each party undertakes to keep confidential all non‑public information exchanged during the contractual relationship.

This obligation survives termination for two (2) years.

Article 15 – Duration, Suspension & Termination

Subscriptions are concluded for the agreed term and automatically renewed, unless terminated with prior notice.

INTER‑SOFT may suspend or terminate access in case of breach, non‑payment, or legal requirement.

Upon termination, access to the Services ceases immediately.

Article 16 – Force Majeure

Neither party shall be liable for failure due to force majeure as defined by Article 1218 of the French Civil Code.

Article 17 – Evidence

Electronic records stored by INTER‑SOFT constitute valid proof of transactions and communications.

Article 18 – Amendments

INTER‑SOFT may update these CGS.
Material changes will be notified to Clients.

Continued use of the Services constitutes acceptance of the updated CGS.

Article 19 – Governing Law & Jurisdiction

These CGS are governed by French law.

Any dispute shall fall under the exclusive jurisdiction of the competent courts of France.

Article 20 – Language

These CGS are written in English.
In case of translation, the French version shall prevail.