Privacy Policy

INTER‑SOFT

Last updated: January 2026
Effective date: 1 March 2024

1. Introduction

Welcome to INTER‑SOFT (“we”, “us”, or “our”).

INTER‑SOFT is a French IT software development and SaaS company. We design, develop, and operate software solutions, including our flagship SaaS product ToolE, available at toolecommerce.com.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you interact with:

our websites (inter-soft.com, toolecommerce.com),
our software products and SaaS services (including ToolE),
our communications, sales, and support channels.

We are committed to protecting your personal data and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable French data‑protection laws.

2. Who Is Responsible for Your Data

Data Controller
INTER‑SOFT
4 Rue de la Mégisserie
12100 Millau, France
SIREN: 949 252 142
Email: info@inter-soft.com

INTER‑SOFT acts as Data Controller for personal data collected via its websites and business operations.

When providing SaaS services (including ToolE), INTER‑SOFT may also act as a Data Processor on behalf of its business customers, under separate contractual agreements (including a Data Processing Agreement where applicable).

3. Information We Collect

We collect personal data in the following ways:

3.1 Information You Provide Voluntarily

You may provide personal data when you:

create an account or request access to our services,
subscribe to newsletters or marketing communications,
purchase or subscribe to our products (including ToolE),
contact us via email, forms, or support channels,
submit feedback or communicate with us on social media.

This data may include:

name, company name, job title,
email address, phone number,
billing and payment information,
account credentials,
communications content.

3.2 Information Collected Automatically

When you visit our websites or use our services, we may automatically collect:

IP address,
browser type and version,
operating system,
device identifiers,
usage data (pages viewed, features used, timestamps),
log and diagnostic data.

This information is collected via cookies, logs, and similar technologies.

3.3 Product & Usage Data (ToolE)

When you use ToolE or other SaaS services, we may collect:

account and authentication data,
configuration settings,
usage and performance metrics,
transactional or synchronization data required to deliver the service.

We do not use customer business data for advertising purposes.

4. How We Use Your Personal Data

We process personal data only when legally permitted and for the following purposes:

providing, operating, and maintaining our services,
delivering SaaS functionality and customer support,
managing subscriptions, billing, and payments,
improving performance, security, and usability,
communicating service updates and important notices,
complying with legal and regulatory obligations,
protecting our rights and preventing fraud or abuse.

5. Legal Bases for Processing (GDPR)

We rely on one or more of the following legal bases:

Performance of a contract – to provide our services and fulfill subscriptions;
Consent – for marketing communications or optional features;
Legitimate interests – improving services, security, and business operations;
Legal obligations – accounting, tax, and regulatory compliance.

You may withdraw consent at any time where consent is the legal basis.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

ensure proper website functionality,
analyze traffic and usage,
improve user experience.

You can manage cookie preferences through your browser settings.
For more details, please refer to our Cookie Policy (if applicable).

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, including:

the duration of your account or subscription,
legal, accounting, or compliance obligations,
dispute resolution.

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

However, no system is entirely secure. You are responsible for safeguarding your login credentials and notifying us of any unauthorized use.

9. Sharing of Personal Data

We may share personal data only with:

trusted service providers (hosting, payment, analytics),
business partners strictly necessary for service delivery,
authorities where legally required.

All third parties are bound by confidentiality and data‑protection obligations.

We do not sell personal data.

10. International Data Transfers

Personal data may be processed or stored outside your country of residence, including outside the European Union.

When international transfers occur, we ensure appropriate safeguards are in place, such as:

EU Standard Contractual Clauses,
equivalent legal protections.

11. Children’s Privacy

Our services are not intended for children under 16 years of age.

We do not knowingly collect personal data from minors. If you believe a child’s data has been collected, please contact us so we can delete it promptly.

12. Your Rights (GDPR)

You have the right to:

access your personal data,
request correction or deletion,
restrict or object to processing,
request data portability,
withdraw consent at any time,
lodge a complaint with a supervisory authority (CNIL in France).

Requests can be sent to info@inter-soft.com.
We respond within 30 days, unless extended as permitted by law.

13. Business Transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. Any successor will remain bound by this Privacy Policy.

14. Third‑Party Websites

Our websites may contain links to third‑party sites.
We are not responsible for their privacy practices and encourage you to review their policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be notified where legally required.
Continued use of our services after updates constitutes acceptance of the revised policy.

16. Contact Us

For any questions about this Privacy Policy or your personal data:

📧 info@inter-soft.com
📍 INTER‑SOFT
4 Rue de la Mégisserie
12100 Millau, France